Privacy overview
Clear, practical privacy information.
ENT Induction is an educational website. Most personal data is used to provide access to learning materials, respond to enquiries, manage updates, keep the website secure and administer purchases.
1. Who we are
ENT Induction is a medical education platform created by Mr Robert Maweni. For the purposes of this policy, ENT Induction is the data controller for personal information collected through this website unless a separate agreement says otherwise.
You can contact ENT Induction through the contact route provided on the website. Please do not submit patient-identifiable information through website forms.
2. Personal data we may collect
The exact information collected depends on how you use the site. It may include:
- Account details: name, email address, username, password credentials, login records and account preferences.
- Course and learning data: enrolments, modules accessed, progress, quiz or assessment activity, certificates and course interaction records.
- Enquiry and form data: details you provide through contact forms, lead forms, update forms, messages and consent checkboxes.
- Purchase and order data: order history, billing details, transaction references, refund information and payment status. Full card data is normally handled by payment providers rather than ENT Induction.
- Communications data: messages, support requests, email preferences and unsubscribe choices.
- Technical data: IP address, browser/device information, pages visited, security logs, cookie identifiers and analytics data where enabled.
ENT Induction is not designed to receive patient-identifiable clinical information. Remove identifying details before asking educational questions or submitting examples.
3. How and why we use personal data
UK privacy law requires a lawful basis for using personal data. The table below explains the main purposes and the usual lawful basis.
| Purpose | Examples | Usual lawful basis |
|---|---|---|
| Provide website and course access | Create accounts, manage enrolments, show progress and deliver digital learning materials. | Contract, or steps taken before entering a contract. |
| Respond to enquiries | Reply to contact forms, support requests or questions about the platform. | Legitimate interests, or consent where the form asks for consent. |
| Process orders and refunds | Take payments, issue receipts, administer refunds and maintain order records. | Contract and legal obligations. |
| Send educational updates | Notify you about new modules, resources, articles or platform updates where you have signed up. | Consent, or another lawful basis where permitted by law. |
| Keep the site secure | Detect abuse, protect accounts, prevent spam and investigate technical issues. | Legitimate interests and legal obligations. |
| Improve the website | Understand which pages and learning routes are useful, fix errors and improve content. | Legitimate interests; consent where required for non-essential cookies or similar technologies. |
| Meet legal and professional duties | Accounting records, legal claims, regulatory requirements and compliance records. | Legal obligations and legitimate interests. |
4. Cookies and similar technologies
Cookies and similar technologies may be used to keep the website working, remember preferences, support login sessions, secure forms, process orders, measure site performance and improve learning content.
Essential cookies
Some cookies are necessary for the website to function, such as login sessions, security, checkout, account access and cookie preference storage. These are generally used without asking for consent because they are needed to provide the service requested.
Analytics, marketing or optional cookies
If analytics, advertising, tracking, embedded media or other non-essential technologies are used, the website should explain them and ask for your consent before setting them where consent is required. You can usually change cookie preferences through the site’s cookie banner or browser settings.
5. Who we share personal data with
We may share personal data with trusted suppliers and service providers where needed to run the platform. This may include:
- website hosting, security, backup and technical support providers;
- website, learning, course, form and email tools used by ENT Induction;
- payment processors and ecommerce providers;
- analytics or cookie-management providers where enabled;
- professional advisers, insurers, regulators or legal authorities where necessary.
Some suppliers may process data outside the UK. Where this happens, appropriate transfer safeguards should be used where required by data protection law.
6. How long we keep personal data
We keep personal data only for as long as needed for the purpose collected, including legal, accounting, security and dispute-resolution needs. Typical retention periods may include:
- account and course data for as long as your account remains active, plus a reasonable period afterwards;
- purchase and accounting records for up to six years where needed for tax, accounting or legal records;
- contact form and support messages for as long as needed to answer the enquiry and maintain appropriate records;
- email update preferences until you unsubscribe or we refresh consent;
- technical and security logs for a limited period appropriate to site security and troubleshooting.
7. Your privacy rights
Under UK data protection law, you may have rights to:
- be informed about how your data is used;
- access a copy of your personal data;
- ask for inaccurate data to be corrected;
- ask for data to be erased in certain circumstances;
- restrict or object to certain processing;
- ask for certain data to be transferred to another service;
- withdraw consent where processing is based on consent.
These rights are not absolute and may depend on the circumstances. We may need to verify your identity before responding to a request.
8. Children and young people
ENT Induction is designed for adult learners, clinicians and educators. It is not intended for children to create accounts or submit personal information without appropriate oversight.
9. Security
We use reasonable organisational and technical measures to protect personal data. No website or digital service can guarantee perfect security, so you should keep account credentials safe and tell us if you suspect unauthorised access.
10. Contact, complaints and policy updates
You can contact ENT Induction through the contact route provided on the website if you have a privacy question or wish to exercise your rights.
You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your personal data is handled.
We may update this policy from time to time. The latest version will be published on this page with the updated date.
Use the website contact route and avoid including patient-identifiable information in your message.